"Successful communicating means to be understood"
BrandGuideConsulting supports you in optimising communication and service quality in order to increase customer satisfaction, with the aim to secure your sales potentials today and in the future.

Examples of training contents:

• Professionalisation of the approaching of customers
• Customer oriented solving of complaints and claims
• Building customer relationships
  
  

We support you in the improving of your sales performance by selling efficiently, considering the aspect of revenue and profit preservation.

Examples of training contents:

• Dealing strategically with references and recommendations
• New customer acquisition targeting
• Reception and analysis of customer demands and needs
• Successful handling of customer complaints
• Reading of customer purchasing signals
• Successfully negotiating prices
• Closing the deal techniques